Have questions? We've got answers!


Do you have keto and sugar-free options? 

Yes! All of our signature menu beverages can be made keto or sugar-free with the exception of our Chai Latte. If you are wondering if a specific, off the menu beverage can be made keto or sugar-free, just ask a barista! 

What fruit flavors are available sugar-free?

The sugar-free fruit flavors available are Red Raspberry, Strawberry, Coconut and Peach. We also carry sugar-free Red Bull so you can enjoy your favorite energy without any of the sugar!

Do you carry non-dairy milk alternatives?

Yes! Choose between soy, almond, coconut or oat milk!


I have a question or concern about a recent visit to On The Grind, how can I get this resolved?

Our customer satisfaction is of upmost importance to us. If you have a question, concern or complaint about a recent visit to On The Grind, please direct message one of our social media accounts (Instagram: @onthegrindcoffee ; Main Facebook: @OnTheGrindnb) with a brief explanation and any necessary details about your experience, along with the exact On The Grind location you visited. We will get back to you as soon as possible. 


Do you accept Apple and Samsung Pay?

Yes! All of our locations accept Apple and Samsung Pay!

Where can I purchase gift cards?

You can purchase gift cards right here on our website under the "Catalog" tab or in person at any of our locations!


I'm interested in working at On The Grind, how can I apply?

We are always looking to grow our team! If you are interested in joining our team please submit your resume to the email resumes@otgcoffee.com or drop off your resume at any of our locations! 


Does On The Grind ever contribute donations or get involved with the community?

We love contributing to the community, and have many times in the past! If you have a community involvement or donation inquiry that you would like to discuss our potential involvement in, please email onthegrindnb@gmail.com! Include any links, flyers, and information you have about the event or donation opportunity. We will get back to you as soon as possible!


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